Transparency within BioProduction drives efficiencies, ensures trust, and produces effective results both internally and externally. The value lies internally because it allows your team to work smart, so they can focus on their strategic tasks without having to worry about hiccups and nuances. When looking at the value externally, it can help expedite your go to market strategy and meet demand. Here are 8 ways to create transparency:
- Be truthful and accurate: Be upfront about project specifics, deliverables, goals, and objectives. You should also explain the reasoning behind them because setting accurate and realistic expectations will allow for a healthier work environment and ensure operational efficiencies.
- Keep promises you make: Whatever is promised to be delivered is key to satisfaction and strong relationships.
- Maintain two-way communication: Listen to your teams (both externally and internally) and show that you are taking everything they are sharing into consideration. This will not only create a healthy environment, but it will also help avoid mishaps or miscommunication.
- Be timely and responsive: We all have a million tasks with what sometimes seems like a never-ending inbox of emails. When things are not a pressing priority or a direct correlation to a project, it is easy to quickly get side track and overlook things. Sending quick confirmations and responding as quick as possible can help with time management and expectations that will mitigate tension/arguments.
- Tell them about your mistakes: Be open and honest and communicate to your customers when mistakes happen. Things happens and people tend to sympathetic as long as you are transparent. Show them that you are acting quickly and taking the proper steps to make sure it is resolved and will not happen again.
- Share the knowledge: Give your team the information they need to make better decisions. This will help create workflow efficiencies and overall a better culture.
- Share change updates: Key stakeholders are always the ones that know and are informed about changes up-to-date on changes happening within your company so they are prepared to react responsibly. This helps them feel like they are a part of the business because in essence it can impact them.
- Listen more than you speak: People want to know that someone is listening to them and acting on what they are sharing to resolve issues for them. This can create open communication channels that drive productivity.