Quality

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Because the raw materials we support go into life-saving drugs and sensitive microelectronic devices, assuring quality is central to Doe & Ingalls’ service model.
We are committed to running our operations and facilities to the same high standards you have for your business. Our facilities, IT systems, business practices and employee training all operate under an ISO 9001:2008 quality system, which incorporates current Good Manufacturing Processes (cGMP) and Good Distribution Practices (GDP) set forth by the International Pharmaceutical Excipients Council (IPEC). Adhering to these consistent standards and practices assures product integrity from our receiving doors to yours.
Because quality begins at the raw material source, Doe & Ingalls has also increased its infrastructure devoted to strategic sourcing. With our Smart Sourcing program, we are seeking to improve supply chain transparency. As part of this program, we are pursuing quality initiatives with suppliers and expanding our relationships with our strategic partners who meet high quality standards.
Learn more about our Smart Sourcing initiatives in the Life Sciences and Advanced Technologies.
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Registrations and Certifications
Doe & Ingalls has been ISO registered since 1995. Its facilities have stood up to numerous customer audits and have been audited by the FDA as an extension of customer operations.
In addition, we have been recognized by one of our suppliers Avantor (formally Mallinckrodt Baker, Inc.) as a Certified Excipient Distributor, a designation that acknowledges our compliance to cGMP and GDP, as well as the value-added services we offer. We are their only distribution partner to have received this designation at each of our Service Centers.
We open our doors and encourage on-site audits for those who wish to review our quality procedures, documentation and service centers.